itialuS BPO
''For Innovative Business Process Outsourcing ''
- - Finance
- - Audit
- - Bookkeeping
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Contact Information
Please send us your questions by filling in this form below. Our consultants will quickly answer you via e-mail. You can also visit any of our offices to know more about our services.
Privacy Policy & Cookies
- cookie Management
- policy & Finance
Last revised :19-2-2020
This Website uses cookies to improve the user experience, ensure that it is functioning effectively, and provide marketing information for online advertisers directly or through third party vendors.
This Cookie Notice is part of our Privacy Statement. For more information about us and how we protect our visitors' information, please see our Privacy Statement [INSERT LINK].
In order to provide you with a more personalized and responsive service we need to store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other devices by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find more detailed information about cookies and how they work here: http://www.aboutcookies.org/.
Whenever you use this Website, information may be collected through the use of cookies and other technologies. By using this Website, you agree to our use of cookies as described in this Cookie Notice and also to the use of cookies on the other regional, country- or practice-specific websites contained in itialus.com that you may visit, as described in their accompanying cookie notices.
How long do we store cookies?
Cookies Settings
Our websites are built using common internet platforms. These have built-in cookies which help with compatibility issues (e.g., to identify your browser type) and improve performance (e.g., quicker loading of content).
Type & Expiry :SessionIf you register for access to a restricted area, our cookies ensure that your device is logged in for the duration of your visit. You will need your username and password to access the restricted areas.
Type & Expiry :SessionOur cookies may also remember your site preferences (e.g., language) or seek to enhance your experience (e.g., by personalizing a greeting or content).
Type & Expiry :SessionWe use several third party analytics tools to help us understand how site visitors use our website. This allows us to improve the quality and content of itialuS.com for our visitors. The aggregated statistical data cover items such as total visits, page views, and referrers to our website. For further details on our use of Google Analytics, see below.
Type & Expiry :Persistent, but will delete automatically after two yearsWe use third party social media widgets or buttons to provide you with additional functionality to share content from our web pages to social media websites and email. Usage of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure your interaction is displayed on our webpages, (e.g. the social share count cache is updated) and log information about your activities across the Internet and on our website. We encourage you to review each provider's privacy information before using any similar service. For further details on our use of social media widgets and applications, see below.
Type & Expiry :Persistent, but will be deleted automatically after two yearsWe use third party advertising platforms to ensure you are receiving offers according to your interests. In order to achieve that, third party cookies are required to enable our marketing efforts. These cookies track which pages you visited and what actions you took on itialuS.com. Based on your behaviour, we can determine which offer is best suited for you. For more information, visit Google’s or Facebook’s official page on cookie usage.
Type & Expiry :Persistent, but will be deleted automatically after two yearsWhat cookies do we use and why?
Some of the cookies we use are necessary for the functioning of the website.
We also use functional cookies to record information about the choices you have made and to allow us to tailor the site to our users; for example, to remember your language or region. This information is usually anonymised and is not used for any other purpose.
We or our service providers also use analytic services to help us understand how effective our content is, what interests our users have, and to improve how this Website works. In addition, we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this website, how often they visit, how long they stay, as well as the pages they visit. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user.
This site may, with your permission, use targeted cookies to track user activity and sessions so that we can deliver a more personalized service, and with the advertising cookies which are set by the third parties with whom we execute advertising campaigns, we provide advertisements relevant to you.
How to control cookies?
By using this Website you agree that we can place cookies on your computer or device as explained above. However, you can control and manage cookies in various ways. Please bear in mind that removing or blocking cookies can impact your user experience and parts of this Website may no longer be fully accessible.
You can change your cookie settings for this website at any time at cookies settings.
As an alternative, you can block all cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
If you accept some or all cookies on this website you still have the option of setting your browser to notify you when you receive a cookie, so that you may determine whether to accept it or not.
Social buttons
We use ‘social buttons’ to enable our users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information and to find out how to opt-out or delete such information.
External web services
We sometimes use external web services on this Website to display content within the web pages of this website, for example displaying images, showing videos or running polls. As with the social buttons, we cannot prevent these sites or external domains, from collecting information on your use of this embedded content.
Email Communications
We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications we send to you so that we can make our communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked on or forwarded our communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. Registered subscribers can update their communication preferences at any time by contacting us, or can unsubscribe following the instructions in the individual email communications sent by us.
We may modify or amend this Cookie Notice from time to time at our discretion. When we make changes to this notice, we amend the revision date at the top of this page, and such modified or amended Cookie Notice shall be effective as of that revision date. We encourage you to periodically review this Cookie Notice to be informed about how we are using cookies.
Last revised :19-2-2020
At itialuS we are committed to protecting and respecting your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th 2016. This privacy statement explains when and why itialuS (“itialuS”, “we”, “us” or “our”) collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
This Privacy Statement applies to the use of our services and to our sales, marketing and customer contract fulfillment activities. It also applies to individuals seeking a job in itialuS.
Who are we?
itialuS is an international corporation headquartered in 33 rue du Puits Romain, Luxembourg. itialuS provides the perfect match and solutions for its clients’ needs through long-term relationships built on experience, insight, and teamwork – for unmet management needs regionally and globally.
itialuS' provides the following services for clients worldwide according to international standards:
a)Advisory
1.Assurance
- Financial statements Audit and Review Services
- Accounting Compliance and Reporting Services
- Agreed Upon Procedures Services
- Compilation Services
2.Accounting and global exchange
- Global exchange bookkeeping & accounting
- Customized management reporting
- Accounting Advisory Services
- CFO Services
3.Tax
- Corporate and personal tax compliance
- Corporate and personal tax planning, consultancy and structuring
- VAT and other sales taxes, consultancy and structuring
- Employer solutions, including payroll and remuneration planning
- Tax investigations support
- Tax card issuance and renewal
- Transfer pricing services
- International taxation
- Tax performance advisory
- Tax policy and administration
4.Specialty Services
- Family Business Services
- Liquidation Services
- Fraud Investigation Services
- Other Services
b)Audit
1.Corporate Finance
- Feasibility Study (Including Market Research)
- Pre-Feasibility Study (Excluding Market Research)
- Market Research
- Business Plans
- Financial Due Diligence
- Business Valuation
- Capital & Debt Restructuring (incl. loan assistance/bank facilities)
- Mergers & Acquisitions
- Financial Planning and Budgeting
- Debt Advisory
- Investor Arrangement
- Free Cash Flow
- Various Services
2.Management Advisory
- Strategic Advisory
- Development of Policies and Procedure Manual
3.GRIA
- Governance
- Internal Audit
- Risk Management
- Compliance
- Governance and Risk Management
4.Other Advisory
- Owners Representation
- Company Establishment
- Agreed Upon Procedure
- Advisory Project Management
c)Business Process Global exchanging
1.Human Resources Management (HRM).
2.Payroll
3.Bookkeeping.
4.Manpower.
5.Recruitment.
d)International Value Added Tax Recovery
e)General Data Protection Regulation (GDPR) Compliance Consultancy
f)Sell WallPost Software Solutions & Modules
itialuS is the data controller and our Data Protection Officer can be contacted by email: tvranovic@itialus.com
When do we collect and process personal data about you?
We may collect, record and use your personal data in physical and electronic form, and will hold, use, and otherwise process that data in line with the Data Protection Legislation as set out in this statement.
We may collect personal date from you:
- When you are using our services.
- When you interact with us in person, through correspondence, phone, social media, or our websites. As well as when you interact with us as a representative of a company, such as entering into a contract with us, contacting us for support, or other issues. Note that we do not transfer personal data from social media, nor process the personal data on any other way outside the social media platform.
- We only use data collected personal information from other legitimate sources, such as our clients, third-party data aggregators, marketing partners, public sources, or social networks, if you have given your consent to share your personal data with others.
- We may collect personal data if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests. Before data is collected we make sure an assessment is made, ensuring that there is an established mutual interest between you and itialuS.
Why do we collect and use personal data?
We collect and use personal data mainly to perform direct sales, direct marketing and customer service. We also collect data about suppliers, partners and persons seeking a job or working in our company.
We may use your information for the following purposes:
- To send you marketing communications which you have requested. These may include information about our products and services, events, activities, and promotions of our associated partners’ products and services. This communication is subscription-based and requires your consent.
- To send you information about the products and services that you have purchased from us.
- To perform direct sales activities when legitimate and mutual interest are established.
- To provide you with content and venue details about an event you signed up for.
- To reply to messages sent through our ‘contact me’ page or any other web form on our website (e.g. to download a whitepaper).
- To follow up on incoming requests (customer support, emails, chats, or phone calls).
- To provide you with access and services related to itialuS services free trials.
- To provide access to our customer support portal or the itialuS community website.
- To perform contractual obligations such as order confirmation, license details, invoice, reminders, and others. The contract may be with itialuS directly or with an itialuS partner. If the contract is entered into with itialuS, it may be entered into digitally for more efficient contract and customer handling, while meeting all legal requirements.
- To notify you about any disruptions to our services (system messages).
- To contact you to conduct surveys on your opinion on our products and services.
- To recruit and process job applications.
Our legal basis for collecting personal data
Collecting personal data based on consents
The collection of personal data based on consent from the data subject will be done by using “Consent Forms” that will store documentation related to the consent given by the individual. Individual consents will always be stored and documented in our systems. We may send digital marketing to persons who have consented, such as marketing emails.
Collecting personal data based on contracts
We use personal information to fulfill our obligations related to contracts and agreements with customers, partners and suppliers.
Collecting personal data based on a legal obligation
We use personal information for compliance with a legal obligation we have such as keeping records for tax purposes or providing information to a public body or law enforcement agency.
Collecting personal data based on legitimate interest
We may use personal data if it is considered to be of legitimate interest and if the privacy interests of the data subjects do not override this interest. Normally, to establish the legal basis for data collection, an assessment has to be made during which a mutual interest between itialuS and the individual person has been identified. This legal basis is primarily related to our sales and marketing purposes, and we may send information on products and services to our customers based on legitimate interest. We will always inform individuals about their privacy rights and the purpose for collecting personal data.
What type of personal data is collected?
Since we provide a wide range of services, the type of personal data we collect and the way we use it depends on the service we provide or the purpose for which the data has been given or collected. For example, for purpose of contacting us, we collect data such as name, job title or function, company name, size, registered headquarters, contact information (email, phone number, etc.), service you are interested in and so on. For job application, we collect data such as personal name, contact information, previous job details and so on.
We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, documents, and emails. From our websites, we may collect IP-addresses and actions taken on the site.
If you upload photos or videos, add posts or comments, etc. on our Community website, the information can be read by anyone with access to the Community site and used for purposes over which itialuS or you have no control. Therefore, itialuS is not responsible for any information you submit to the Community website.
Use of personal data for other activities that are part of the operation of our business
We may also use your personal data in connection with:
a)Legal or regulatory requirements;
b)Requests and communications from competent authorities;
c)Client account openings and other administrative tasks;
d)Relationship management, which may involve:
- legal or regulatory requirements
- sending you thought leadership or details of our products and services
- contacting you for feedback on services
- sending you event invitations
- other marketing or research purposes
f)Recruitment and business development
g)Services we receive from our professional advisors, such as lawyers, accountants and consultants
h)The investigation or prevention of security incidents
i)The protection of our rights and those of our clients.
itialuS does not collect or process any special categories of personal data, such as public unique identifiers or sensitive personal data.
How long do we keep your personal data?
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, comply with legal requirements under applicable laws, attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.
Note that retention periods vary in different jurisdictions and are set in accordance with local regulatory and professional retention requirements.
Use your rights to your personal data
You have the following rights with respect to your personal data:
a)The right to request a copy of your personal data that itialuS holds about you.
b)The right to request that itialuS corrects your personal data if inaccurate or out of date.
- If you are a customer or partner and you have registered a profile on our Community website, you may update your user profile by logging into Community and selecting “Edit Profile”.
- If you are a customer and using WallPost Cloud Software, you may update your user profile in your WallPost account by logging into your WallPost account and choosing the option “profile/edit” to edit your details.
c)The right to request that your personal data gets deleted when it is no longer necessary for itialuS to retain such data.
d)The right to withdraw any consent to personal data processing at any time. For example, your consent to receive e-marketing communications:
- If you want to withdraw your consent to e-marketing, please make use of the link to manage your subscriptions included in our communication. Please note that you may still receive system messages and administrative communications from itialuS, such as order confirmations, system messages and notifications about your account activities.
- contacting you for feedback on services
- sending you event invitations; and
- other marketing or research purposes
e)The right to request that itialuS provides you with your personal data and, if possible, to pass on this information directly (in a portable format) to another data controller when the processing is based on consent or contract.
f)The right to request a restriction on further data processing, in case there is a dispute in relation to the accuracy or processing of your personal data.
g)The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.
i)Protecting our rights and those of our clients.
Any query about your Privacy Rights should be sent to: email.com
The use of cookies
We use cookies to collect information as you navigate the company’s website. Website Navigational Information includes standard information from your web browser, such as browser type and browser language; your Internet Protocol (“IP”) address; and the actions you take on the company’s websites, such as the web pages viewed and the links clicked.
This information is used to make websites work more efficiently, as well as to provide business and marketing information to the owners of the site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use a website. Cookies and similar technologies help us tailor our website to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies do not personally identify you.
If you want to withdraw your acceptance of cookies on our websites, you can go to your web browser and deactivate it.
Tracking
To offer a better customer experience to the people visiting our website, itialuS uses a number of marketing tools. They allow us to analyze aggregated data, such as visitors’ scrolling patterns or clicks, in order to determine which pages result in the best actions. However, itialuS does not use your personally identifiable information by employing any of these marketing tools. We use Google Analytics as the third-party service provider.
Remarketing
itialuS uses remarketing tracking cookies and conversion pixels from Google, LinkedIn and Facebook, in order to present you with special offers for our products or services over the Google Content Network and via social networks. This may result in you seeing an ad for one of our products or services after you have visited our website. Moreover, itialuS also creates custom audiences based on emails of subscribers and customers, in order to present special offers for our products and services via social media and the Google Content Network. However, itialuS does not use your personally identifiable information by employing any of the remarketing services, other than to present you special offers from us. When using remarketing, some personal data to identify the user, such as name, email and/or phone number, may be transferred to the provider of the advertising or a social media network (such as Facebook). itialuS uses retargeting to both exclude individual persons from retargeting (such as existing users of itialuS) and to include individual persons (such as potential new users of itialuS).
We use the following third-party service providers for remarketing
(see more below under “Use of sub-contractors”):
Facebook: link
Google: link
LinkedIn: link
In some instances, we anonymize data between itialuS and the aforementioned services with hashing to safeguard your security.
You can find more information on how to administer cookies in your browser here: managing-cookies
Do we share your data with anyone?
We do not share, sell, rent, or trade your information with any third parties without your consent, except from what is described below:
Third-party Service Providers working on our behalf:
We may pass your information on to our distributors, agents, sub-contractors and other associated organizations with the purpose of them providing services to you on our behalf.
Third-party Product Providers we work in association with:
We work closely with various third-party product providers to bring you a range of products and services designed to meet your extended needs related to WallPost Software (e.g. apps available in our App Store). When you enquire about or purchase one or more of these products, the relevant third-party product provider will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, our third-party product providers will be acting as data processors of your information and, therefore, we advise you to read their Privacy Policy and sign a Data Processing Agreement. These third-party product providers will share your information with us, which we will use in accordance with this Privacy Statement.
If required by law:
We will disclose your personal information if required by law or if we, as a company, reasonably believe that disclosure is necessary to protect our company’s rights and/or to comply with a judicial proceeding, court order or legal process. However, we will do what we can to ensure that your privacy rights continue to be protected.
Use of sub-contractors (processors and sub-processors)
We may use sub-contractors to process personal data on our behalf, we are responsible for making sure they commit to adhering to this Privacy Policy and applicable data protection legislation by signing a Data Processing Agreement.
If the sub-contractor processes Personal Data outside the EU/EEA area, such processing must be in accordance with the EU Privacy Shield Framework, EU Standard Contractual Clauses for transfer to third countries, or another specifically stated lawful basis for the transfer of personal data to a third country.
If the sub-contractor related to our WallPost Cloud service has changed, the customers will be notified in line with our Terms of service.
A directory of approved sub-processors is part of our Data Processing Agreement.
Facebook: link
Google: link
LinkedIn: link
In some instances, we anonymize data between itialuS and the aforementioned services through hashingto safeguard your security.
You can find more information on how to administer cookies in your browser here: managing-cookies
Protecting your personal data
We use a range of measures to ensure we keep your personal data secure, accurate and up to date. These include:
- Education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal data;
- Administrative and technical controls to restrict access to personal data to a ‘need to know’ basis;
- Technological security measures, including firewalls, encryptions and anti-virus software; and
- Physical security measures, such as security passes to access our premises.
The transmission of data over the internet (including by e-mail) is never completely secure. So although we use appropriate measures to try to protect personal data, we cannot guarantee the security of data transmitted to us or by us.
Changes to this Privacy Statement
itialuS reserves the right to amend this Privacy Statement at any time. When we make changes to this privacy statement, we will amend the revision date at the top of this page. The modified or amended privacy statement will apply from that date.
We encourage you to check this Privacy Statement occasionally to ensure that you are happy with any changes.
Your right to complain with a supervisory authority
If you are unhappy with the way in which your personal data has been processed, you may, in the first instance, contact: link
If you remain dissatisfied, you have the right to apply directly to your national supervisory authority for a decision.